At Cranes24, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with applicable laws and Google Play Console policies. By using our app and services, you consent to the practices described herein.
We collect the following personal data when you use our platform:
Full name, contact details (email address, phone number), and location (if shared explicitly for service purposes). Business details, such as company name and job requirements, when booking services.
We automatically collect information about your interaction with the app, including:
Device information (model, operating system, unique device identifiers).
Log data (IP address, timestamps, app version, and features accessed).
Crash reports and diagnostic information to improve app functionality.
If you allow location access, we may collect your geolocation to enable service bookings, track crane services, or provide region-specific offerings. You can disable location sharing via your device settings.
Facilitate crane bookings, including communication between customers and providers.
Ensure smooth functioning of app features and improve user experience.
Send updates, notifications, or promotional materials related to your account or bookings.
Address support queries and resolve issues promptly.
Detect and prevent fraud or misuse of the platform.
Comply with legal requirements and safeguard user data.
We do not sell or rent your personal information. However, we may share data with:
Service Providers: To fulfill your booking requests, we share necessary details with crane operators or service providers.
Legal Authorities: When required by law, we may disclose data to comply with legal obligations or protect our rights.
Third-Party Services: With your explicit consent, we may integrate third-party tools to enhance app functionality (e.g., payment gateways).
We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
You can view, update, or delete your personal information through your account settings.
You may withdraw consent for data collection (e.g., location sharing) at any time via device settings or by contacting us.
If you wish to delete your account and associated data, please contact us at support@cranes24.com.
We implement robust security measures to protect your data against unauthorized access, alteration, or disclosure. While we take all necessary precautions, no system is entirely secure. Users are encouraged to practice caution when sharing personal information.
Cranes24 does not knowingly collect or solicit personal information from individuals under the age of 18. If we become aware of such data, it will be promptly deleted.
Cranes24 may update this Privacy Policy periodically to reflect changes in our practices or services. Users will be notified of significant updates via email or in-app notifications.
For questions or concerns about this Privacy Policy, please contact us at:
Email info@cranes24.com.
By using Cranes24, you agree to the terms outlined in this Privacy Policy.